Jumping to conclusions: Why we do it and how to avoid it

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Jumping to conclusions is a cognitive distortion or a cognitive bias whereby a person reaches an unwarranted conclusion based on minimal information. Humans are jumping to conclusion machines prone to making quick judgements that are often wrong.

Humans jump to conclusions using heuristics or mental shortcuts based on rules of thumb, emotion, experience, and memory as opposed to more information. Jumping to conclusions is fuelled by the desire to seek closure and end uncertainty.

Jumping to conclusion examples

  • Mike doesn’t receive an instant reply from Rita and thinks she has lost interest in him.
  • Jenna notices her boss didn’t smile when she greeted him. Now she’s convinced she must have pissed him off somehow. She keeps scanning in her mind to find out what she did wrong.
  • Jacob thinks he’s going to perform poorly in his exam despite having no reason to think so.
  • Martha thinks she’s never going to be a good mother given her irresponsible nature.
  • While interviewing a blonde for a job interview, Bill thinks blondes are dumb and not worth hiring.

As you can see from these examples, common ways in which the jumping to conclusion bias manifests are:

  1. Making conclusions about the other person’s thoughts and feelings (mind-reading).
  2. Making conclusions about what will happen in the future (fortune-telling).
  3. Making conclusions based on group stereotypes (labeling).

Why do people jump to conclusions?

Jumping to conclusions is not only fuelled by minimal information and seeking closure but also by the tendency to confirm one’s beliefs, disregarding evidence to the contrary.1

Given that jumping to conclusions often leads to wrong conclusions, it’s easy to miss that they can sometimes lead to right conclusions.

For example:

Vicki got bad vibes from this guy on a blind date. She later came to know he was an inveterate liar.

While driving, Mark hit the brakes instantly without knowing why. When he settled down, he noticed there was a rabbit on the road.

We can sometimes come to the right conclusion based on our fast, intuitive thinking. Usually, these are situations where we detect some kind of threat.

Jumping to conclusions is primarily a threat-detection information processing system that evolved to help us detect threats quickly and act quickly. Our ancestors who detected and acted on a threat quickly out-survived those who didn’t have this ability.

That jumping to conclusions evolved as a threat-detection mechanism is evident in how people use it in modern times for reaching conclusions regarding evolutionarily relevant threats. If you look at the above examples, they’re all somehow connected to survival and reproductive success.

In other words, we’re likely to jump to conclusions when the threats we’re dealing with threaten our survival and reproductive success.

The costs of making a wrong judgment are lower than the costs of avoiding or delaying making a conclusion. It’s what evolutionary psychologist Paul Gilbert aptly calls the ‘better safe than sorry strategy.2

Our evolutionary environments were laden with survival and social threats. We had to be on guard to avoid predators and attacks from other humans. We needed to be mindful of who was dominant and who was subordinate in our social group.

Moreover, we had to keep track of our allies and enemies. Also, we had to be on guard to avoid deception from our mates and friends.

Interestingly, these are the very domains in which people are prone to jump to conclusions in modern times.

Again, it’s because the costs of not jumping to the right conclusions in these domains are way higher than the costs of jumping to the wrong conclusion. Speed is favored over accuracy.

To give you more examples:

1. Thinking your crush is into you because they smiled at you once

Thinking they’re into you is better for your reproductive success than thinking they’re not. If they’re indeed interested, you increase the chances of your reproduction. If they’re not, the costs of making this judgment are lower than thinking they’re not interested.

In extreme cases, this tendency can lead to delusional thinking and a psychiatric condition called erotomania where a person falsely believes they’re in a romantic relationship with their crush.

costs of not jumping to conclusions
The mind does what it can to avoid high reproductive costs. It can’t be bothered where the costs are zero.

2. Mistaking a random person on the street for your crush

They might have some visual similarity with your crush. For example, same height, hair, facial shape, gait, etc.

Your perceptual system lets you see your crush because if they did turn out to be your crush, you could approach them, increasing your chances of reproduction. If you disregard your perception and they were indeed your crush, you have much to lose reproductively.

This is also why we sometimes mistake a stranger for a friend, greet them, and then come to realize, rather awkwardly, that they’re a complete stranger.

From an evolutionary perspective, it’s more costly for your friendship to not greet your friends when you encounter them than to greet the wrong person. Therefore, you end up overdoing it to minimize the costs of not doing it.

3. Mistaking a piece of rope for a snake or a bundle of thread for a spider

Again, it’s same ‘better safe than sorry’ logic. Have you ever mistaken a spider for a bundle of thread or a snake for a piece of rope? Never happens. Pieces of ropes or bundles of thread were not a threat in our evolutionary past.

Complex problems require slow, rational analysis

Slow, rational thinking evolved recently compared to fast, jumping to conclusions thinking. But many modern problems require slow, rational analysis. Many complex problems, by their very nature, are resistant to fast decision-making based on insufficient information.

Indeed, jumping to conclusions when dealing with such problems is the surest way to screw things up.

In modern times, especially at work, jumping to conclusions often leads to making wrong decisions. It’s always a good idea to slow down and collect more information. The more information you have, the more certainty you have. The more certainty you have, the better decisions you can make.

information and certainty

When it comes to survival and social threats, you shouldn’t give your jumping-to-conclusions tendency a free rein either. Sometimes, even in these domains, jumping to conclusions may lead you down the wrong path.

It’s always, always a good idea to analyze your intuitions. I’m not suggesting you ignore your intuitions, just analyze them when you can. Then, based on the decision to be made, you can decide whether to go with them or drop them.

For huge, irreversible decisions, you’re better off collecting as much information as possible. For small, reversible decisions, you can take the risk of going with minimal information and analysis.

decision matrix

How not to jump to conclusions

To summarize, following are the things to keep in mind to avoid jumping to conclusions:

  1. Collect as much information about the problem as possible before reaching any conclusion.
  2. Think of alternative explanations for the phenomenon and how they measure up to the evidence.
  3. Recognize that you’re more likely to jump to conclusions in some areas (survival and social threats). You need to be more careful in these areas. Studies show that we’re especially likely to collect less information when it’s about us, i.e. when we take things personally.3
  4. Verify your conclusions before acting on them, especially when the decision to be made is huge and irreversible.
  5. If you have to jump to conclusions (e.g. you can’t get more information), try to minimize the risks of doing so (e.g. prepare for the worst).
  6. Remind yourself that it’s okay to be uncertain. Sometimes, uncertainty is preferable to being wrong. Your mind will do what it can to resist uncertainty and make you think categorically (‘Threat’ or ‘No threat’ versus ‘Maybe I need to learn more’).
  7. Train yourself to become better at reasoning and analytical thinking. The better you become at these skills, the more you’ll apply them to your decisions.

Jumping to conclusions and worrying

If you analyze the content of people’s worries, you’ll realize that they’re almost always evolutionarily relevant things. Worrying, seen from this angle, is a psychological mechanism designed to make us better prepared for the future.

If we assume the worst will happen, we’ll do what we can now to avoid it. If we assume things will turn out to be okay, we might be ill-prepared when they don’t.

Hence, the goal shouldn’t be to disregard negative thoughts and emotions like worrying but to analyse how proportionate they are to reality.

Sometimes the worry will be warranted and sometimes it’ll not.

If it’s warranted, better take action to prepare for the future. Your fortune-telling may turn out to be true. If the worry is unwarranted, remind yourself that your mind is overreacting because that’s what it’s designed to do.

You have to think in terms of probabilities. Always be testing what you think and feel with reality. Always be collecting more information. It’s the best way to manage your mind effectively.

References

  1. Jolley, S., Thompson, C., Hurley, J., Medin, E., Butler, L., Bebbington, P., … & Garety, P. (2014). Jumping to the wrong conclusions? An investigation of the mechanisms of reasoning errors in delusions. Psychiatry Research219(2), 275-282.
  2. Gilbert, P. (1998). The evolved basis and adaptive functions of cognitive distortions. British Journal of Medical Psychology71(4), 447-463.
  3. Lincoln, T. M., Salzmann, S., Ziegler, M., & Westermann, S. (2011). When does jumping-to-conclusions reach its peak? The interaction of vulnerability and situation-characteristics in social reasoning. Journal of Behavior Therapy and Experimental Psychiatry42(2), 185-191.
  4. Garety, P., Freeman, D., Jolley, S., Ross, K., Waller, H., & Dunn, G. (2011). Jumping to conclusions: the psychology of delusional reasoning. Advances in psychiatric treatment17(5), 332-339.